This Cookies Policy provides detailed information about what cookies and similar technologies are, how we use them on the website of Zyrallexghun at zyrallexghun.world, what specific types of cookies we use (where applicable), and what choices you have to control or delete them. This policy should be read together with our Privacy Policy, which describes how we process personal data, including any personal data collected via cookies. By using our website, you consent to our use of cookies in accordance with this policy, except where your consent is required by law and we have not yet obtained it. If you do not wish to accept non-essential cookies, you can adjust your browser settings or use our cookie banner (where available) to manage your preferences.
1. What Are Cookies and Similar Technologies
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, to provide information to the site owner, and to improve the user experience. When you return to a site, the cookie allows the site to recognise your device and remember your preferences or actions (e.g. that you have accepted the cookie notice, or items you have viewed).
1.1 First-Party and Third-Party Cookies
Cookies can be "first-party" (set by us when you visit our website) or "third-party" (set by a different domain, such as a provider we use for analytics, payment processing or embedded content). First-party cookies are generally used to support the functionality of our site. Third-party cookies are set by the respective third party when you use a feature that relies on their service (e.g. an embedded map); the third party's privacy and cookies policies apply to those cookies.
1.2 Session and Persistent Cookies
Session cookies are temporary and are deleted when you close your browser. They allow the website to link your actions during a single browsing session (e.g. to keep you logged in or to remember what you have added to a form). Persistent cookies remain on your device for a set period (which could be minutes, days or years) or until you delete them. They are used to remember your preferences across visits (e.g. your cookie consent choice or language preference).
1.3 Similar Technologies
We may also use technologies similar to cookies, such as local storage (which allows data to be stored in your browser), session storage, pixel tags (small images that may be used to track whether a page has been viewed), and device identifiers. These can serve similar purposes to cookies (e.g. storing preferences or supporting analytics). References in this policy to "cookies" may include such technologies where relevant.
2. Why We Use Cookies
We use cookies and similar technologies for the following purposes: to enable the website to function properly; to remember your choices and preferences; to understand how visitors use our website so we can improve it and the way we present our bouquets and flower subscription offers; and, where we have your consent, for marketing or advertising purposes. The exact cookies we use may change from time to time as we update our website or integrate new services. We will update this policy when we make material changes to the cookies we use.
3. Categories and Types of Cookies We Use
Below we describe the main categories of cookies used on our website, with an explanation of their purpose, who sets them, and typical retention periods. Specific cookie names may be updated periodically; if you would like a current list of the cookies used on our site, please contact us.
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function. They enable basic features such as page navigation, loading of content, submitting the contact form, and remembering that you have accepted our cookie notice so that we do not show the banner again on subsequent visits. Without these cookies, the website would not work properly and some features (e.g. the contact form or checkout) might be unavailable. Under UK and EU law, we do not need your consent to use strictly necessary cookies, but we inform you about them here for transparency. These cookies are typically first-party session or short-lived persistent cookies. We do not use strictly necessary cookies for tracking or advertising.
3.2 Functionality Cookies
These cookies allow the website to remember choices you make (such as accepting the cookie banner, or preferences you select) and to provide a more personalised experience. For example, we may use a cookie to record that you have accepted our cookie notice, so that the notice does not reappear every time you visit. Functionality cookies may be set by us or by third party providers whose services we have added to our pages. The data they collect may be anonymised and they generally do not track your browsing on other websites. They are typically persistent cookies with a retention period of several months to one year, depending on the purpose. You can block or delete these cookies via your browser settings, but doing so may mean that certain features (e.g. your cookie preference) are not remembered.
3.3 Analytics and Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously or in a way that does not directly identify you. For example, we may see how many people visit our homepage, our bouquet pages and our flower subscription page; how they navigate between pages; how long they spend on the site; and whether they complete the contact form or abandon it. This information helps us improve our website structure, content and user experience, and to make decisions about which products and offers to highlight. We may use first-party or third-party analytics tools. Where we use third parties, they may set their own cookies and process data in accordance with their privacy policies. Analytics cookies are typically persistent and may be retained for a period of months. Where required by law, we will only use non-essential analytics cookies with your consent.
3.4 Marketing Cookies
If we use cookies for marketing purposes (e.g. to show you relevant advertisements about our flowers on other websites, or to measure the effectiveness of our advertising campaigns), we will do so only where we have obtained your consent in line with applicable law. Marketing cookies may track your visit to our site and your activity on other sites to build a profile and deliver targeted advertising. You can withdraw consent at any time by adjusting your cookie preferences (if we offer a preference centre), by using the unsubscribe link in our marketing emails, or by blocking or deleting cookies via your browser settings as described in section 5. Withdrawing consent does not affect the lawfulness of processing based on consent before its withdrawal.
4. Third Party Cookies and Embedded Content
Some cookies are placed by third party services that appear on or are embedded in our pages. We do not control these cookies; their use is governed by the respective third party's privacy and cookies policies.
4.1 Google Maps
We may embed a map from Google Maps on our website to show our location (158 Long Ln, London SE1 4BS, United Kingdom). When you view a page containing the map, Google may set cookies or use similar technologies to provide and improve the map service, and to collect data in accordance with Google's privacy policy. We encourage you to review Google's privacy policy and cookies information (available at policies.google.com) if you wish to understand how Google uses data when you use our site.
4.2 Payment and Other Service Providers
If you use a payment form or other service on our website that is provided by a third party (e.g. a payment processor), that third party may set cookies to support the service (e.g. to prevent fraud or to remember your device). The retention and use of such cookies are governed by the third party's policy. We do not have access to or control over cookies set by third parties.
5. Managing and Deleting Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your device, and you can set most browsers to prevent cookies from being placed in the future. If you do this, you may have to manually adjust some preferences each time you visit a site, and some features of our website (including the contact form or the cookie banner memory) may not function as intended.
5.1 Browser Settings
Most web browsers allow you to: view what cookies are stored on your device and delete them individually or in bulk; block third-party cookies; block cookies from particular sites; or block all cookies. The method for doing this varies by browser. Typically, you can find cookie settings under "Options", "Settings", "Preferences" or "Privacy" in your browser menu. You can also search for "how to manage cookies" together with your browser name (e.g. Chrome, Firefox, Safari, Edge) to find step-by-step instructions. If you use a mobile device, refer to your device's instructions for managing cookies in your browser or in the device settings.
5.2 Opt-Out and Withdrawal of Consent
Where we use non-essential cookies that require your consent, you can withdraw that consent at any time by adjusting your cookie preferences (if we provide a preference centre), by clearing or blocking cookies via your browser, or by contacting us. Withdrawing consent for non-essential cookies does not affect the lawfulness of processing based on consent before its withdrawal. Please note that blocking or deleting cookies may affect the functionality of our website and your user experience.
6. Updates to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices, in the cookies or technologies we use, in legal or regulatory requirements, or in the functionality of our website. The updated version will be posted on this page with a revised "last updated" or effective date. We encourage you to review this policy periodically. Where we make material changes (e.g. we introduce new categories of cookies or new third party services), we may notify you by a notice on our website or by other appropriate means. Your continued use of our website after the effective date of the changes constitutes your acceptance of the updated policy where permitted by law. If you do not agree, you should stop using our website or adjust your cookie settings as described above.
7. Contact Us
If you have any questions about our use of cookies or this Cookies Policy, or if you would like to request a list of the cookies we currently use, please contact us at: Zyrallexghun, 158 Long Ln, London SE1 4BS, United Kingdom. Telephone: +442074071666. You can also use the contact form on our website at zyrallexghun.ddd. For more information about how we process personal data, including any personal data collected via cookies, please see our Privacy Policy.